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Regulations

TERMS OF USE OF THE METALOPOLIS.PL ONLINE STORE
1. GENERAL PROVISIONS
2. TYPES AND SCOPE OF ELECTRONIC SERVICES
3. TERMS OF PROVISION AND OF CONCLUSION OF CONTRACTS FOR PROVISION OF ELECTRONIC SERVICES
4. TERMS OF CONCLUSION OF SALES CONTRACTS
5. PAYMENT METHODS
6. COSTS, TIME LIMITS, AND SHIPPING METHODS
7. CONDITIONS FOR TERMINATION OF SERVICES FOR PROVISION OF ELECTRONIC SERVICES
8. COMPLAINT PROCEDURE
9. RIGHT TO WITHDRAW FROM THE CONTRACT
10. FINAL PROVISIONS
Appendix:
1. A sample distance contract withdrawal form.
1. GENERAL PROVISIONS
1.1. The Online Store, accessible at the internet address http://metalopolis.pl, operated by Metal Mind Productions Sp. z o.o. (place of operations address and postal address: ul. Czajek 31, 40-534 Katowice), entered into the Central Record of Information on Business Operations of the Republic of Poland kept by the minister in charge of economy, VAT no. 634-012-62-23, business registry (REGON) no. 003467885, email address: orders@metalopolis.pl
1.2. The provisions of the present Terms of Use are not intended to exclude or limit any rights of the Client, who is also a consumer, which he enjoys under mandatory provisions of law. In the event of any discrepancies between the provisions of the present Terms of Use and the aforementioned provisions of law, such provisions shall take precedence.
1.3. Definitions:
1.3.1. BUSINESS DAY – one day from Monday through Friday, with the exception of public holidays.
1.3.2. REGISTRATION FORM – a form available at the Online Store that enables creating an Account.
1.3.3. ORDER FORM – an interactive form available at the Online Store that enables placing an Order.
1.3.4. CLIENT – a customer who intends to conclude or has concluded a Sales Contract with the Vendor.
1.3.5. CIVIL CODE – the Civil Code Act of 23 April 1964 (Journal of Laws no. 16, item 93, as amended).
1.3.6. ACCOUNT – a collection of resources in the Service Provider’s information technology system identified with a unique name (login) and password provided by the Service Provider, in which the Customer’s data, to include information on Orders placed, are collected.
1.3.7. PRODUCT – a movable object available at the Online Store which constitutes the object of the Sales Contract concluded between the Client and the Vendor.
1.3.8. TERMS OF USE – the present terms of use of the Online Store.
1.3.9. ONLINE STORE – the Service Provider’s Online Store accessible at the following Internet address: shttp://metalopolis.pl.
1.3.10. VENDOR; SERVICE PROVIDER – Metal Mind Productions Sp. z o.o. (place of operations address and postal address: ul. Czajek 31, 40-534 Katowice), entered into the Central Record of Information on Business Operations of the Republic of Poland kept by the minister in charge of economy, VAT no. 634-012-62-23, business registry (REGON) no. 003467885, email address: orders@metalopolis.pl
1.3.11. SALES CONTRACT – the Sales Contract for the Product concluded between the Client and the Vendor via the Online Store.
1.3.12. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Customer via the Online Service.
1.3.13. CUSTOMER – a natural person who enjoys the full ability to conduct legal transactions and, in cases provided for in mandatory laws, also a natural person enjoying limited ability to conduct legal transactions; a legal person or an organizational unit without legal personality which, by statute, has the ability to conduct legal transactions, using the Electronic Service.
1.3.14. ORDER – the Client’s statement of intent constituting an offer for concluding a Sales Contract for a Product with the Vendor.

2. TYPES AND SCOPE OF ELECTRONIC SERVICES
2.1. The Service Provider provides the following Electronic Services via the Online Store:
2.1.1. Keeping an Account at the Online Store.
2.1.2. Enabling placing of an Order at the Online Store by filling out the Order Form.

3. TERMS OF PROVISION AND OF CONCLUSION OF CONTRACTS FOR PROVISION OF ELECTRONIC SERVICES
3.1. Payment for services:
3.1.1. The Service Provider provides Electronic Services gratuitously.
3.2. Period for which a contract is concluded:
3.2.1. The contract for provision of the Electronic Services consisting in keeping an Account at the Online Store is concluded for an undefined period of time.
3.2.2. The Contract for provision of Electronic Services consisting in enabling the placement of an Order at the Online Store by filling out the Order Form is concluded for a defined period of time and is terminated once the Order has been placed.
3.3. The technical requirements for use of the Service Provider’s information technology system are the following:
3.3.1. A desktop computer, a laptop or notebook computer, a cell phone, a tablet, or another multimedia device with Internet access.
3.3.2. Access to electronic mail.
3.3.3. A web browser (examples of browsers and versions - if other, please put it in the comment): Mozilla Firefox, version 11.0 or higher; Internet Explorer, version 7.0 or higher; Opera, version 7.0 or higher; or Google Chrome, version 12.0.0 or higher.
3.3.4. Recommended resolution of the screen: 1024x768.
3.3.5. The cookies and Javascript functionality must be turned on in the browser.
3.4. The Customer must use the Online Store in ways that are compliant with applicable laws and decent, taking into account respect of personal rights and intellectual property rights of third parties.
3.5. The Customer must enter true data.
3.6. The Customer must not enter illicit contents.
3.7. The detailed terms for conclusion of contracts for the provision of Electronic Services are defined on the Online Store's website at the following address: http://metalopolis.pl/stepbystep.pl.html

4. TERMS OF CONCLUSION OF SALES CONTRACTS
4.1. Announcements, advertisements, price lists, and other information on Products posted on the Online Store's website, in particular their descriptions, technical and performance parameters, and prices, constitute an invitation for conclusion of a contract, in the meaning of art. 71 of the Civil Code.
4.2. The price of the Product published on the Online Store’s website is given in Polish zlotys and comprises all components, to include the VAT tax and the customs duties. However, the prices are not inclusive of possible shipping costs, which are indicated in the course of Order placement.
4.3. The price of the Product posted on the Online Store’s website is binding at the time of Order placement by the Client. The price will not change regardless of changes at the Online Store that may occur with reference to individual Products after the Client has placed an Order.
4.4. Conclusion of a Sales Contract using the Order Form
4.4.1. In order to conclude a Sales Contract, the Client must first place an Order.
4.4.2. After the Order has been placed, the Vendor confirms its receipt without delay, which results in the Client being bound by his or her Order, and accepts the Order for fulfillment. The receipt of the Order and its acceptance for fulfillment is confirmed in an appropriate message sent to the Client's electronic mail address; the message must contain, as a minimum, a confirmation of all the significant elements of the Order, as well as the Vendor's statement of receipt of the Order and its acceptance for fulfillment.
4.4.3. Once the Client receives the e-mail message mentioned in item 4.4.2, the Sales Contract between the Client and the Vendor is concluded.
4.5. Each Sales Contract must be confirmed with a proof of purchase.

5. PAYMENT METHODS
5.1. Electronic payments and payments with debit or credit cards via the PayU.pl. service – the payment options that are currently possible are listed on the http://www.payu.pl website.
5.2. Debit card and e-transfer transactions are conducted via the PayU.pl service.
5.3. The settlement agent handling the electronic payment is:
5.3.1. PayU.pl – the PayU S.A. company, with its registered office in Poznań, Poland (address of the registered office: ul. Grunwaldzka 182, 60-166 Poznań, Poland), entered into the Register of Businesses of the National Court Register under no. 0000274399, whose registration files are kept by the District Court for Poznań Nowe Miasto and Wilda in Poznań, share capital equal to 4,000,000 zlotys, fully paid up, VAT no.: 779-23-08-495.
6. COSTS, TIME LIMITS, AND SHIPPING METHODS
6.1. The Vendor provides the following Product shipping methods:
6.1.1. Post shipping; cash on delivery post shipping.
6.1.2. Courier shipping; cash on delivery courier shipping.
6.2. All the possible shipping costs are indicated at the time of Order placement. The costs depend on the shipping and payment methods selected by the Client. The shipping costs are also indicated on the Online Store’s website in the “Shipping costs” table.
6.3. The time limit for shipping of the Product to the Client is up to 4 Business Days, unless the a shorter time limit is given in the description of the specific Product or is indicated in the course of the Order Placement. The time limit must be calculated in the following manner:
6.3.1. If the Client has chosen bank transfer or electronic payments as the payment method - from the date on which the bank account or settlement account of the Vendor is credited with the appropriate sum.

7. CONDITIONS FOR TERMINATION OF SERVICES FOR PROVISION OF ELECTRONIC SERVICES
7.1. The Service Provider and the Customer may terminate the contract for provision of the Electronic Service at any time by way of mutual agreement.
7.2. Termination of the contract for provision of the Electronic Service:
7.2.1. Termination is possible in the case of a contract for provision of the Electronic Service that is concluded for an undefined period of time and is a continuous contract (e.g. keeping an Account at the Online Store).
7.2.2. The Customer may terminate the contract without giving the reasons by sending an appropriate statement by electronic mail to the following address: orders@metalpolis.pl, or, in a hard copy, by post, to the following address: Hurtownia Metal Mind Productions Sp. z o.o. ul. Pułaskiego 9, 40-273 Katowice, Poland. In such an event, the Contract shall expire 7 days after the date of submission of the declaration of intent regarding its declaration (termination notice period).
7.2.3. In the case of Customers who are consumers, the Service Provider may terminate contract for provision of the Electronic Service that are concluded for an undefined period of time and are continuous contracts if the Customer commits objective gross or obstinate violations of the Terms of Use, in particular by delivering illicit contents, after at least one ineffective demand to stop or eliminate the violations, with appropriate time limit identified. The aforementioned violations of the Terms of Use must be objective and illicit. In such an event, the Contract shall expire 7 days after the date of submission of the declaration of intent regarding its declaration (termination notice period).
7.2.4. In the case of Customers who are not consumers, the Service Provider may terminate contract for provision of the Electronic Service that are concluded for an undefined period of time and are continuous contracts with immediate effect and without identifying the reasons by sending an appropriate statement by electronic mail or by post, in a hard copy, to the address of the Customer indicated in the Account.

8. COMPLAINT PROCEDURE
8.1. Complaints pertaining to non-compliance of the Product with the Sales Contract:
8.1.1. The grounds for and scope of the Vendor’s responsibility to the Client who is a natural person and who purchases a Product for purposes that are not connected with professional or business operations on account of non-compliance of the Product with the Sales Contract are defined in particular in the Act of 27 July 2002 on special terms of consumer sales and on amending the Civil Code (Journal of Laws no. 141, item 1176, as amended)..
8.1.2. Notices concerning non-compliance of the Product with the Sales Contract and containing relevant claims may be lodged by sending them by electronic mail to the following address: orders@metalopolis.pl, or by post, in a hard copy, to the following address: Hurtownia Metal Mind Productions Sp. z o.o. ul. Pułaskiego 9, 40-273 Katowice, Poland. If required for the purpose of evaluation of the non-compliance of the Product with the Contract, the Product must be delivered to the following address: Hurtownia Metal Mind Productions Sp. z o.o. ul. Pułaskiego 9, 40-273 Katowice, Poland.
8.1.3. The Vendor shall respond to the Client’s claim without delay but not later than within 14 days. Answers regarding complaints shall be sent to the address given by the Client or to other ways defined by the Client.
8.1.4. In the case of Products that are covered by a warranty, the Vendor informs that a warranty for a sold consumer product does not exclude, limit, or suspend the buyer’s rights resulting from non-compliance of goods with the contract.
8.2. Complaints connected with the provision of Electronic Services by the Service Provider and other complaints connected with the operation of the Online Store:
8.2.1. The Customers may lodge complaints connected with the provision of Electronic Services via the Online Store and other complaints connected with the operation of the Online Store by sending them to the following electronic mail address: orders@metalopolis.pl, or by post, in a hard copy, to the following address: Hurtownia Metal Mind Productions Sp. z o.o. ul. Pułaskiego 9, 40-273 Katowice, Poland.
8.2.2. The aforementioned email message should contain as much information about the object of the complaint, in particular the type and date of occurrence of the irregularity, as well as the contact details – this will facilitate and speed up the consideration of the complaint by the Service Provider.
8.2.3. The Service Provider shall consider complaints without delay but not later than within 14 days.
8.2.4. The Service Provider’s answer pertaining to a complaint shall be sent to the e-mail address of the Customer given in the complaint notice or in another way defined by the Customer.
9. RIGHT TO WITHDRAW FROM THE CONTRACT
9.1. The Customer (Client) who is a consumer and who has concluded a distance contract may withdraw from the contract without identifying the reasons by submitting an appropriate statement in writing within ten days. This time limit shall be considered as observed if the aforementioned statement is sent prior to its expiry. The statement can be sent to the following address: Hurtownia Metal Mind Productions Sp. z o.o. ul. Pułaskiego 9, 40-273 Katowice, Poland.
9.2. A sample distance contract withdrawal form is given in Appendix no. 1 to the Terms of Use.
9.3. In the event of withdrawal from the contract, the contract shall be considered as never concluded and the consumer shall be free from any obligations. The services provided by the parties must be returned in an unchanged condition unless a change was required within the limits of ordinary management. The return must take place without delay but not later than within fourteen days. If the consumer has made any prepayments, he or she shall be entitled to statutory interest calculated from the dates of the prepayments.
9.4. The Service Provider (Vendor) shall return the prepayments to the bank account identified by the consumer or in another way defined by the consumer.
9.5. The ten-day time limit for the consumer's withdrawal from the contract starts on the day of issue of the Product and if the contract pertains to provision of an Electronic Service, then on the day of its conclusion.
9.6. Consumers shall not be entitled to withdrawing from distance contracts in the following cases: (1) if the provision of services started, with the consumer’s consent, before the expiry of the time limit mentioned in item 9.1 and 9.5 above; (2) if the services pertain to audio and video recordings and recordings recorded on information technology data carriers and the consumer has removed their original packaging; (3) the characteristics of the services were defined by the consumer in his or her order or were strictly connected with the consumer; (4) if the services, due to their nature, cannot be returned or whose object deteriorates quickly; (5) if the services consist in delivery of press.

10. FINAL PROVISIONS
10.1. Contracts concluded via the Online Store shall be concluded in compliance with the Polish law and in the Polish language.
10.1.1. Selection of the Polish law does not deprive the consumer the rights he or she enjoys pursuant to regulations that may not be excluded in the contract, under laws that would be proper if the law was not selected, i.e. the law of the country where the consumer’s ordinary place of residence is located and where a business owner (1) conducts his or her business or professional operations in the country where the consumer’s ordinary place of residence is located or (2) manages in any way such operations in that country or a group of several countries comprising that country, and the contract is covered by the scope of such operations.
10.2. Changes to the Terms of Use:
10.2.1. The Service Provider reserves the right to modify the Terms of Use for important reasons, namely changes in law, changes in payment and shipping methods, changes in the scope, the payments, or the form of the Electronic Services provided, or changes of the Vendor's address – to the extent to which such changes affect the performance of the provisions of the present Terms of Reference.
10.2.2. Amended Terms of Reference shall be binding to the Customer provided that the requirements defined in art. 384 of the Civil Code are observed, namely the Customer has been properly informed of the changes and the Customer has not terminated the contract for provision of the Electronic Service which is a continuous contract within 14 days of the day of receipt of such information.
10.2.3. No changes to the Terms of Service shall in any way violate the acquired rights of the Customers who are consumers and who use the Online Store prior to the coming into force of the changes; in particular, no changes in the Terms of Service shall affect the Orders that have been placed and the Sales Contracts that have been concluded or performed.
10.2.4. Should a change in the Terms of Use result in any new fees or an increase in the previous fees, Customers who are consumers shall have the right to withdraw from the contract.
10.3. On matters that are not regulated by the Terms of Use, the following laws shall apply: the Civil Code; the Act of 18 July 2002 on provision of services electronically (Journal of Laws no. 144, item 1204, as amended); the Act of 2 March 2000 on the protection of certain consumer rights and responsibility for damage caused by hazardous products (Journal of Laws no. 22, item 271, as amended); the Act of 27 July 2002 on special terms of consumer sales and on amending the Civil Code (Journal of Laws no. 141, item 1176, as amended), as well as other proper provisions of Polish law.
10.4. Resolution of disputes:
10.4.1. Any disputes arising between the Service Provider and a Customer who is a consumer shall be adjudicated by competent common courts of law.
10.4.2. Any disputes arising between the Service Provider and a Customer who is not a consumer shall be adjudicated by the court of law of competent jurisdiction for the registered office of the Service Provider.
Appendix no. 1, „A sample distance contract withdrawal form”

A sample distance contract withdrawal form.
(This form must be filled out and sent back only in the event of the intent to withdraw from the contract.)

<CLIENT’S DETAILS>
…………………………………
…………………………………
Hurtownia Metal Mind Productions Sp. z o.o.
ul. Pułaskiego 9, 40-273 Katowice, Poland

I/We (*) hereby withdraw from the Sales Contract for the following goods/provision of the following service (*): ……………………………………………………………………………………………………………………
Order date: (*)
Goods receipt date: (*)
First name and last name / name of the consumer(s):
Address of the consumer(s):
Please make the return payment to the following bank account number / in the following manner (*):
Signature(s) of the consumer(s) (only if the form is sent in a hard copy)
Place, date:
(*) – Strike out as required.

PRIVACY POLICY OF THE metalopolis.pl ONLINE STORE
1. GENERAL PROVISIONS
1.1. The administrator of the personal data collected via the Online Store is Metal Mind Productions Sp. z o.o. (place of operations address and postal address: ul. Czajek 31, 40-534 Katowice), entered into the Central Record of Information on Business Operations of the Republic of Poland kept by the minister in charge of economy, VAT no. 634-012-62-23, business registry (REGON) no. 003467885, email address: orders@metalmind.com.pl - hereinafter referred to as „Administrator,” who is at the same time the Online Store Service Provider and the Vendor.
1.2. The Customer’s (Client’s) personal data is stored in compliance with the Act of 29 August 1997 on protection of personal data (Journal of Laws no. 133, item 883, as amended) and the Act of 18 July 2002 on the provision of services electronically (Journal of Laws no. 144, item 1204, as amended)..
1.3. The Administrator pays particular attention to the protection of the rights of the persons to whom the data concerns and, in particular, it declares that the data it collects is processed in compliance with the law; that it is collected for designated, legal purposes and is not processed further in ways that are not compliant with such purposes; that its contents are correct and appropriate for the purposes for which it is processed; and that it is stored in a form that enables identification of persons that the data pertains to for periods that are not longer than necessary for achieving the purpose of its processing.
1.4. Any and all words, expressions, and acronyms/abbreviations used in this website and starting with an upper-case letter (e.g. Vendor, Online Store, and Electronic Service) must be interpreted in accordance with their definitions contained in the Terms of Use of the Online Store, which is accessible at the following address: http://metalopolis.pl/regulations,pl.html

2. OBJECTIVE AND SCOPE OF DATA COLLECTION
2.1. The objective of data collection performed by the Administrator is:
2.1.1. starting, forming the contents, changing, performing, or terminating a contractual relationship between the Service Provider (Vendor) and the Customer (Client) consisting in provision of Electronic Services via the Online Store or in concluding and performing a Sales Contract for Products and their delivery to the Client.
2.2. In the case of Clients who use the shipping service for delivery of the Product to the Client, the Administrator transfers the collected Client’s personal data, in the scope required for the performance of the shipping, to a selected carrier:
2.2.1. POCZTA POLSKA S.A., with its registered office in Warsaw, Poland (address of the registered office: ul. Rakowiecka 26, 00-940 Warsaw, Poland), National Court Register Number (KRS): 0000334972.
2.2.2. General Logistics Systems Poland sp. z o.o., with its registered office in Gołuchowo, Poland (address of the registered office: ul. Tęczowa 10, Głuchowo, 62-052 Komorniki, Poland), National Court Register Number (KRS): 0000005009.
2.3. In the case of Clients who use electronic payments, the Administrator transfers the collected Client’s data only to the settlement agent selected by the Client and only in the scope that is necessary for the Client to make a payment using the electronic payment method. The settlement agent available at the Online Store is:
2.3.1. PayU.pl - the PayU S.A. company, with its registered office in Poznań, Poland (address of the registered office: ul. Grunwaldzka 182, 60-166 Poznań, Poland), entered into the Register of Businesses of the National Court Register under no. 0000274399, whose registration files are kept by the District Court for Poznań Nowe Miasto and Wilda in Poznań, share capital equal to 4,000,000 zlotys, fully paid up, VAT no.: 779-23-08-495.
2.4. The Administrator processes the following Customers’ (Clients’) personal data: first name and last name; email address; contact telephone number; address (street name, house number, apartment number, postal code, town/city, and country). In the case of Customers (Clients) who are not consumers, the Administrator also processes the business name and the tax identification number (VAT no.).
2.5. The personal data mentioned in item 2.4 must be provided for the purpose of provision of Electronic Services by the Service Provider at the Online Store or conclusion of a Sales Contract for Products. Each time, the scope of the required data is indicated prior to commencement of provision of a specific Electronic Service or conclusion of a Sales Contract.
3. COOKIES AND OPERATING DATA
3.1. The Service Provider automatically collects the data contained in the cookie files during use of the Online Store's website. Cookie files are text files saved on the Customer’s computer during use of the Online Store. The cookie mechanism is not use for acquiring any information on the Customers of the Online Store. The cookie mechanism must be turned on to enable use of the Account and the Order Form because it is used by the Account login session mechanism and the placement of Orders via the Order Form.
3.2. The Administrator may process the following data that describes the way the Customer uses the Electronic Services (operating data) using Google Analytics:
3.2.1. Identification of the terminal of the telecommunication network or the information technology system used by the Customer.
3.2.2. Information on the start, the end, and the scope of each use of the service provided electronically by the Customer.
3.2.3. Information on the Customer’s use of the services provided electronically.
4. GROUNDS FOR DATA PROCESSING
4.1. The use of the Online Store and conclusion of contracts for provision of Electronic Services via the Online Store or the Contracts, which involves the need to provide personal data, is fully voluntary. The person whose personal data is to be provided makes an independent decision whether he or she wants to commence using the Electronic Services provided by the Service Provider or to conclude the Contract in accordance with the Online Store’s Terms of Use.
4.2. Pursuant to art. 23 of the Act of 29 August 1997 on protection of personal data (Journal of Laws no. 133, item 883, as amended) data processing is allowed among others when:
4.2.1. the person whose data is to be processed has expressed his or her consent, unless he or she has demanded his or her data to be deleted;
4.2.2. it is required for the performance of a contract when the person whose data is to be processed is a party to the contract or if it is necessary for taking actions before the conclusion of a contract upon demand of the person whose data is to be processed;
4.2.3. it is necessary for achieving legally justified objectives by data administrators or data recipients and processing does not violate the right and freedoms of the person whose data is to be processed; in this case, the legally justified objective is direct marketing of the data administrator's own products or services.
4.3. The Administrator always processes personal data within the grounds for permissibility of personal data processing defined in item 4.2 of the Privacy Policy.

5. RIGHT TO CHECK, ACCESS THEIR CONTENTS, AND CORRECT ONE’S PERSONAL DATA
5.1. Customers have the right to access the contents of their personal data and to correct it.
5.2. Every person has the right to check the processing of his or her personal data contained in the Administrator’s data base, in particular:
5.2.1. to demand that the personal data be supplemented, updated, or corrected, that its processing be stopped temporarily or permanently, or that the data be deleted, if it is incomplete, out of date, untrue, if it has been collected in violation of a statute, or if it is no longer needed for achieving the purpose for which it was collected;
5.2.2. to lodge, in the cases enumerated in item 4.2.3, a substantiated written demand that the processing of his or her personal data no longer be processed due to a special situation;
5.2.3. lodge an objection to the processing of his or her personal data in the cases enumerated in item 4.2.3, if the Administrator intends to process such data for marketing purposes.
5.3. For the purpose of exercise the rights mentioned in items 5.1 and 5.2 the Customer can use the options available within the Account or send an appropriate message to the following email address: orders@metalopolis.pl or, in a hard copy, to the Administrator’s address.

6. FINAL PROVISIONS
6.1. The Online Store may contain links to other websites. The Administrator shall not accept responsibility for the privacy observance standards of such websites. The Administrator suggests that after accessing such other websites, one should become familiar with their privacy policies. The present privacy policy applies solely to the Online Store.
6.2. The Administrator uses technical and organizational measures that ensure protection of the personal data being processed that is appropriate for the threats and is category of the data being protected and, in particular, prevents access to the data by unauthorized persons, taking the data by unauthorized persons, processing of the data in violation of the applicable laws, and changing, losing, damaging, or destroying the data.
6.3. The Service Provider provides access to the following technical measures that prevent acquisition and modification of personal data sent electronically by unauthorized persons:
6.3.1. Protection of data collections against unauthorized access;
6.3.2. Access to the Account secured with a unique login and password created by the Customer;
6.4. In matters that are not regulated by this Privacy Policy, the provisions of the Online Store’s Terms of Use and other proper provisions of the Polish law apply as appropriate.

The information below explains in detail how to:
• open an account in the Online Store;
• place an order in the Online Store.
The Store’s Terms of Use can be found here: http://metalopolis.pl/regulations.html.
Any and all words, expressions, and acronyms/abbreviations used in this website and starting with an upper-case letter (e.g. Vendor, Online Store, and Electronic Service) must be interpreted in accordance with their definitions contained in the Terms of Use of the Online Store.
1. CREATION OF AN ACCOUNT
1.1. In order to conclude a contract for provision of the Electronic Service consisting in keeping an Account at the Online Store, please provide the following data in the Registration Form at the Online Store’s website (htto://metalopolis.pl/registration.html):
1.1.1. Please enter the following data: login, first name and last name; street name, house number/apartment number, postal code, town/city, country, email address, and contact telephone number.
1.2. Then accept the Terms of Use. Acceptance of the Terms of Use must be confirmed by marking the appropriate check box.
1.3. Then click the „Registration” field. A link for verification of the intent to open an Account will be sent to the email address provided. Please click the link to open the contract for provision of the Electronic Service consisting in keeping an Account at the Online Store.

2. PLACING AN ORDER
2.1. The Client must select the Product that he or she is interested in by clicking the name or the photo of the Product shown on the Online Store's website. In order to find the relevant Product, the Client may also use a search engine provided at the Online Store’s website.
2.2. Then the Client is forwarded to the Online Store’s website where the description and the price of the selected Products are given. If the Client wants to continue placing the Order, he or she must click the “Add product to cart +” field.
2.3. At this time, the contract for the provision of the Electronic Service consisting in enabling the placement of an order at the Online Store by filling out the Order form is concluded. In order to continue placing the Order, the Client must click the “View the cart” field in the “Your cart” tab. Then the Client is forwarded to the Online Store’s website where:
2.3.1. The Client is informed about the unit price and the total price of the Products he or she selected.
2.3.2. The Client can modify the Order being placed (e.g. by changing the quality of or removing Products) or add other Products (by clicking the "back" field).
2.4. Then, the Client must click the „Forward” field to be forwarded to the Online Store’s website where:
2.4.1. The Client selects the shipping and payment methods and is informed about their cost (the selection must be confirmed by clicking the “calculate” field);
2.4.2. If the Client has not logged into the Account, the Client must enter his or her data and the Client has logged into the Account, the Client can modify his or her data: the first name and last name; the street name; the house number/apartment number; the postal code; the town/city; the country; the email address; and contact telephone number. In the case of Clients who are consumers, the business name and the VAT number must be provided.
2.4.3. The Client must enter the shipping address if it is different than the address given above.
2.4.4. The Client can add notes pertaining to the Order.
2.4.5. The Client confirms that he or she has become familiar with and accepts the Online Store’s Terms of Use.
2.5. Then the Client must click the „Forward” field to be forwarded to the Online Store’s website where a summary of the Order being placed is provided, which contains the following information:
2.5.1. The object of the Order;
2.5.2. The unit price and the total price of the selected Products, to include the shipping costs and payment costs, and any other additional costs, if any;
2.5.3. The selected shipping and payment method;
2.5.4. The shipping address;
2.5.5. The contents of remarks pertaining to the Order, if any.
2.6. Then the Client must click the „Send” button to be forwarded to the Online Store’s website where confirmation that the order has been placed is provided. At this time, the Order is placed at the Online Store by way of filling the Order Form. Such an Order is binding to the Client if the Vendor confirms its receipt without delay.

3. ADDITIONAL INFORMATION
3.1. Information on technical methods and measures intended for detecting and correcting data in the data being entered:
3.1.1. In the course of Order Placement, until the time the “Send” button has been pressed, as described in item 2.6, the Client can correct the data being entered by clicking the “Back” field and changing the relevant item in the summary of the Order.
3.1.2. Orders can be verified or corrected by sending an email message to the Service Provider (Vendor) to the following address: orders@metalpolis.pl.
3.1.3. The Customer can also change the data entered while opening an Account at any time using the options available within the Account.
3.2. Information on the principles and methods of recording, securing, and providing access by the Service Provider (Vendor) to the other Party to the contents of the contract being concluded:
3.2.1. Recording, securing, and providing access to the contents of the contract for provision of an Electronic Service is effected by sending an appropriate email message after the contract is concluded.
3.2.2. Recording, securing, and providing access to the contents of the Sales Contract is effected in two ways:
3.2.2.1. by sending to the email address given by the Customer the content of the contract; or
3.2.2.2. by printing out and handing to the Customer the Order specification and the proof of purchase.
3.2.3. The content of the contract is also recorded and secured in the information technology system of the Service Provided and access to it is provided upon each demand of the Customer.

 

Metal Mind Productions
ul. Czajek 31
40-534 Katowice

tel. :+48 32 253-71-82
tel. : +48 32 209-15-35
email :